Shipping Policy – PANEGLAS SPORTS

EFFECTIVE DATE: MARCH 5, 2025

At PANEGLAS SPORTS, we are committed to delivering your products in a timely and secure manner. This Shipping Policy outlines the shipping methods, delivery times, costs, and related procedures when you make a purchase from our website or store. By purchasing from https://paneglas.com, you agree to the terms and conditions set forth in this policy.

1. SHIPPING METHODS AND COSTS

We offer various shipping methods to accommodate different customer needs. Shipping costs are calculated based on the size, weight, and destination of your order, and the shipping method selected.

Available Shipping Methods:

  • Standard Shipping: Our most affordable option. Delivery typically takes 5-7 business days.
  • Expedited Shipping: For faster delivery, we offer expedited shipping options that usually deliver within 2-3 business days.
  • International Shipping: We offer shipping to select international destinations. Delivery times and shipping costs vary depending on the destination country.

Shipping fees will be calculated and displayed at checkout based on your location and the selected shipping method.

2. ORDER PROCESSING AND DELIVERY TIMES

  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This serves as an acknowledgment that we have received your order, but does not indicate that your order has been processed or shipped.
  • Processing Time: Orders are typically processed within 1-2 business days. During peak shopping seasons, such as holidays or sales events, processing may take longer.
  • Shipping Time: After your order is processed, it will be shipped according to the selected shipping method. Delivery times depend on the shipping method and your location. Standard shipping typically takes 5-7 business days, while expedited shipping typically takes 2-3 business days. International shipping delivery times will depend on the destination country.

3. SHIPPING DELAYS

While we make every effort to ensure your order is processed and shipped promptly, there may be situations outside of our control that cause delays. These may include, but are not limited to:

  • Weather-related delays
  • Shipping carrier delays
  • Holidays or peak shopping seasons
  • Customs delays for international shipments

PANEGLAS SPORTS is not responsible for delays caused by external factors, but we will do our best to keep you informed and assist you in tracking your order.

4. TRACKING YOUR ORDER

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier’s website. If you have any questions or concerns about tracking your order, please contact our customer service team.

5. INTERNATIONAL SHIPPING

  • International Shipping Fees: International shipping costs vary depending on the destination country, size, and weight of your order. Shipping fees will be calculated at checkout.
  • Customs Duties and Taxes: International customers are responsible for any customs duties, taxes, or import fees that may be applied by local authorities. These fees are not included in the shipping cost and are the responsibility of the customer.
  • Currency and Payments: All international orders are processed in U.S. dollars (USD). Your payment provider or bank will convert the total cost into your local currency, and exchange rates may apply.

6. SHIPPING INSURANCE

Shipping insurance is available as an optional service for your order. If you choose to insure your shipment, it will be added to your total during checkout. Shipping insurance provides protection against lost or damaged packages during transit. We highly recommend using shipping insurance for high-value orders.

7. SHIPPING RESTRICTIONS

Some products may be restricted for shipping to certain regions or countries due to legal, logistical, or other factors. If you attempt to purchase a restricted item for delivery outside our shipping zones, we will notify you and provide alternative solutions.

8. ADDRESS VERIFICATION

Please ensure that the shipping address you provide is accurate and complete. PANEGLAS SPORTS is not responsible for delays or issues resulting from incorrect shipping information. If you realize that your shipping address is incorrect after placing an order, please contact us immediately at info@paneglas.com to update your details.

9. DAMAGED OR LOST PACKAGES

If your package is lost, damaged, or if there is an issue with your shipment, please contact us immediately. We will work with the carrier to resolve the issue and, if necessary, provide a replacement or refund. For lost or damaged shipments, please retain the packaging and take photos as this may be required for claims.

10. CHANGES TO THIS SHIPPING POLICY

We reserve the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our website or make purchases after these changes, you accept the revised terms.

11. CONTACT INFORMATION

For any questions regarding shipping, delivery, or any other inquiries, please feel free to contact our customer service team:

📍 Address: 110 Milltown Ave W, Milltown, Wisconsin, WI
📞 Phone: (715) 825-2534
📧 Email: info@paneglas.com
🌎 Website: https://paneglas.com